Shipping & Delivery
Free Express AU delivery on orders over $149! Free standard delivery on all orders over $99
We are dispatching at our normal pace, however courier and postal companies are experiencing some delays, please kindly allow a few extra days for your order to be delivered.
Where do you deliver?
We ship Worldwide! :) We will do our very best to see you get your order delivered as quickly as possible. Please make sure you provide us with a valid delivery address and contact phone number so we can contact you if there are any issues. All of our orders are shipped from our Melbourne Warehouse.
When will my order be sent?
If you order before 2pm Monday to Friday, your order will be dispatched on the same day. If your order is placed after 2pm it will be dispatched on the next business day. If your order is placed on Friday after 2 pm, it will be shipped the following Monday.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
What are your delivery options?
Domestic
Standard Shipping (2 - 5 business days) - $9.99
Express Shipping (1-2 business days) - $12.99
Free Express Shipping (1-2 business days) on all orders over $149 AUD.
International
USA
We have two options for all orders from USA:
Express International shipping with Australia Post (delivery time up to 2.5 weeks) - $19.95 AUD
Express International shipping with our Couriers (UPS or DHL), delivery time 4-6 days - $24.95
Free Express International shipping is for all order over $250 AUD
The rest of the world:
Express International shipping with Australia Post (delivery time up to 3 weeks) - $19.95 AUD
Express International shipping with our Couriers (UPS or DHL), delivery time 6-8 days - $29.95
Free Express International shipping is for all order over $250 AUD
How can I track my delivery?
Once your order is shipped, you will have received a confirmation email with a tracking number, so you can keep an eye on your parcel!
Do you deliver to PO Boxes?
Please note that international orders cannot be delivered to PO Boxes.
Custom duties / Taxes
For international orders:
International shipments maybe subject to customs duties and fees when sent with DHL and UPS. Custom duties fees rates are different from country to country and also depend on the invoice amount.
Please note all prices on our website including delivery fees are in AUD.