Shipping & Delivery
Free Express AU delivery on orders over $149! Free standard delivery on all orders over $99
We are dispatching at our normal pace, however courier and postal companies are experiencing some delays, please kindly allow a few extra days for your order to be delivered.
Where do you deliver?
We ship Worldwide! :) We will do our very best to see you get your order delivered as quickly as possible. Please make sure you provide us with a valid delivery address and contact phone number so we can contact you if there are any issues. All of our orders are shipped from our Melbourne Warehouse.
When will my order be sent?
If you order before 2pm Monday to Friday, your order will be dispatched on the same day. If your order is placed after 2pm it will be dispatched on the next business day. If your order is placed on Friday after 2 pm, it will be shipped the following Monday.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
What are your delivery options?
Domestic
Standard Shipping (2 - 5 business days) - $9.99
Express Shipping (1-2 business days) - $12.99
Free Express Shipping (1-2 business days) on all orders over $149 AUD.
International
Free Express International Shipping on all orders over $250 AUD.
*Please note when selecting Free Express International Shipping, the shipping courier will be selected based on your location and shipment weight.
If you wish to have DHL as your preferred shipping courier, please select DHL SHIPPING option on the shipping options at checkout, please note this could include a shipping fee.
How can I track my delivery?
Once your order is shipped, you will have received a confirmation email with a tracking number, so you can keep an eye on your parcel!
Do you deliver to PO Boxes?
Please note that international orders cannot be delivered to PO Boxes.
Custom duties / Taxes
For international orders:
International shipments maybe subject to customs duties and fees when sent with DHL and UPS. Custom duties fees rates are different from country to country and also depend on the invoice amount.
Please note all prices on our website including delivery fees are in AUD.